Frequently Asked Questions
What is car subscription?
Applying for a car subscription
Simplr. car subscription is far more accessible than other alternatives like car finance or lease arrangements. Even if you have poor credit history, it’s likely you can still be approved for a Simplr. car subscription membership.
We consider every application individually, but there are also some basic criteria that all subscribers need to meet:- Hold a valid Australian (P2 or above) or equivalent international driver’s licence that has not been cancelled or suspended in the past 3 years;
- Be at least 21 years old and not over 75 years old;
- Have at least 12 months driving experience;
- Not use any subscription vehicle for the purpose of operating a ridesharing service;
- Not have had any criminal, drink or drug driving convictions in the last 5 years;
- Not have made two or more motor insurance claims in the last 3 years.
Driving on subscription
Any damage that falls into the policy for “Fair wear and tear” will not be charged to you.
Any cost to repair that is above this will be submitted as an insurance claim and you will be responsible for your damage excess amount. Please contact Simplr. immediately to inform them of the damage and to arrange an inspection.
Full responsibility is with the subscriber for all costs incurred including excess.
Payments and charges
For added peace of mind, you can reduce your excess liability from $3,500 to $2,500 by adding Simplr. Liability Protection to your subscription for an additional $25 per week.
The Simplr. Liability Protection applies for each week that your subscription payment is received. If you miss a payment or your payment is overdue at the time of a claim, then your excess will be charged at the standard $3,500.
Cancellations and returns
An early return fee may apply if you choose to return the vehicle before the minimum 120-day subscription period or return the vehicle without giving the required 21 days written notice.